• Privacy statement

    • Personal data we may process

      Squadron processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

      • First and last name
      • Address details
      • E-mail address
      • Other personal data that you actively provide e.g. by sending a message via this website, in correspondence or by telephone
      • Location data if permission was given via the browser
      • Data about your activities on our website
      • Internet browser and device type

      Special and/or sensitive personal data that we process

      Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at info@squadron.be and we will delete this information.

      For what purpose and on what basis we process personal data

      Squadron processes your personal data for the following purposes:

      • Sending you our newsletter and/or advertising folder
      • Calling or emailing you if necessary to carry out our services
      • Squadron analyses your behaviour on the website in order to improve the website and tailor the range of products and services to your preferences.

      How long we keep personal data

      Squadron will not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
      Personal data > 2 years
      Address > 2 years

      Sharing personal data with third parties

      Squadron only provides personal data to third parties and only when necessary for the performance of our agreement with you or to comply with a legal obligation.

      Cookies, or similar techniques, that we use

      Squadron uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Squadron uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your browsing behaviour so that we can offer tailored content and advertisements. On your first visit to our website, we have already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings.

      Cookies are also placed on this website by third parties. These include, for example, advertisers and/or the social media companies. Below is an overview:

      On our website, we use the following categories of cookies:

      Strictly necessary cookies

      These cookies are essential for navigating the website and using the features provided. Without them, requested services such as remembering your login details or the items in your shopping basket cannot be provided.

      Performance cookies

      These cookies collect anonymous information about how people use our website. We use e.g. Google Analytics cookies, also other? to find out how customers arrive at our website, how they browse or use our website and what can be improved such as navigation, shopping experience and marketing campaigns. The data these cookies store does not contain any personal information on the basis of which your identity can be determined.

      Functional cookies

      These cookies remember choices you make, such as the country you are visiting the website from, language choice and search parameters such as size, colour or product line. That information can then be used to provide you with an experience that better reflects your choices and makes a visit more targeted and enjoyable. The information these cookies collect may be anonymised. These cookies cannot track your browsing activity on other websites.

      PHP Session
      Craft relies on PHP sessions to maintain sessions across web requests. That is done via the PHP session cookie. Craft names that cookie “CraftSessionId” by default, but it can be renamed via the phpSessionId config setting. This cookie will expire as soon as the session expires.

      If the enableCsrfProtection and enableCsrfCookie config settings are enabled, then a cookie named CRAFT_CSRF_TOKEN will be created to facilitate CSRF protection. It can be changed via the csrfTokenName config setting and will expire as soon as the PHP session expires.

      Craft Cookies and GDPR
      For GDPR purposes, please note that Craft’s default cookies do not collect any personal or sensitive information. Craft's default cookies do not collect IP addresses. The information they store is not sent to Pixel & Tonic or any 3rd parties.

      Craft’s default cookies are only used to communicate with your Craft installation for the purposes of user authentication, form validation/security, and basic web application operations.

      Social media cookies

      These cookies allow you to share what you have done on the website on social media such as Facebook and Twitter. We have no control over these cookies. Please refer to the respective privacy policies for information on how the cookies concerned work.

      Google Analytics

      We also use third-party services such as Google Analytics to collect information about visitors to our website. This information is aggregated to determine the number of visits, average visit duration, pages viewed, etc. We use this information to measure website usage and to improve the content and value of our website. More information on how Google processes your information can be found on Google's privacy policy. If you want to disable Google Analytics in your browser, follow these instructions.

      Viewing, correcting or deleting data

      You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Squadron, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to info@squadron.be.

      To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and National Register number. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Squadron would also like to inform you that you have the opportunity to lodge a complaint with the national regulator, the Privacy Commission.

      How we secure personal data

      Squadron takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service team or via info@squadron.be.