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  • ATRAC

  • When renting out self-unloaders and tippers, an efficient and conclusive control process is crucial to follow up claims correctly and avoid discussions. ATRAC faced the challenge of making damage claims transparent and optimising the management of their rental fleet. With the custom-built Squadron Quality Control App, a digital solution was implemented that not only saves time, but also ensures conclusive evidence and streamlined management.

    • Digitisation of rental controls at ATRAC with the Squadron Quality Control App

    • About ATRAC

    • ATRAC specialises in the rental of self-unloaders and tippers for the construction, recycling and agricultural sectors. Thanks to a high-quality and uniform fleet, ATRAC offers hassle-free rentals using only high-quality products from the STAS range. The company strives for maximum flexibility and reliability through a dedicated team of technicians and an extensive spare parts warehouse.

      Challenge

      In the past, when rental vehicles were damaged, a lot of time was wasted in finding out who was responsible. Without conclusive proof, this often led to disputes and left ATRAC itself with the costs. The lack of a standardised and efficient verification process created red tape and unnecessary costs.

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      • The question

    • ATRAC wanted to digitise and automate the control process of rental vehicles. The solution needed to:

      • Accurately record damage on departure and return of a vehicle.
      • Provide conclusive evidence to clarify responsibilities.
      • Minimise discussions and administrative burden.
      • Increase efficiency through standardisation and digitisation.

    • The solution: Squadron Rental App

    • To address these challenges, Squadron developed a customised version of the Quality Control App, specifically aimed at rental processes.

      With the Squadron Rental App, the control process is carried out in two simple steps:

      1. Check at departure

      When collecting a vehicle, the ATRAC employee performs a digital inspection using a set checklist. This involves taking pictures of crucial parts such as:

      • Identification plate and chassis number
      • Tyres and wheels
      • Hydraulic systems
      • The entire bodywork (front, side and rear views)
      • Interior and cargo space

      2. Check on return

      When the vehicle is returned, the same inspection is carried out again. The app automatically compares the new inspection with the previous one and differences, such as new damage or missing parts, become immediately apparent.

      Automatic Dossier Creation

      • All collected data and photos are immediately processed in a digital file.
      • Damage cases are clearly visualised.
      • The file is automatically forwarded to the person responsible within ATRAC for further follow-up.

      Results and benefits

      Time savings: Standardised and fast checks reduce administrative burden.
      Conclusive proof: No more discussions about damage, thanks to objective and detailed reports.
      Efficient management: All data is kept in one central place, accessible via desktop, tablet or smartphone.
      Cost efficiency: Damage is correctly allocated, avoiding unnecessary costs for ATRAC.

      With the Squadron Rental App, ATRAC now has full control over the rental process, resulting in a more efficient operation and less risk of financial losses due to damage.

      Do you also want to digitise your rental controls?

      • Find out what Squadron can do for your business!